UnionBank

dating nangungunang digital innovator; ngayon medyo ordinary na lang + minsan may mga problema rin ako

Was okay during pandemic - easy registration , usage, transfer etc big difference now = slow OTP, slow usage, slow customer service , lot of unwanted calls, etc

The decision of the bank to make ALL customer service inquiry be done strictly via filing a ticket in the app and emails only is moronic. They made it harder for the average user to contact anyone for assistance or to answer simple questions.